This website has been designed to make known and allow public access to information regarding the content and services offered by ShenSations.
The present General Conditions govern the use of our website and the contracting of products and/or services through it. By visiting our website, as well as by using the online booking service, the user accepts these general terms and conditions and declares:
- That you have read, understands and understands what is stated here.
- That you are a person with sufficient capacity to contract.
- That you assume all the obligations set out here.
- That you are legal age (18 years old) to access these websites and to purchase the products offered therein.
Obligations of the user
The User is obliged, to all effects, to use the website, to acquire the Products and to use each of the services offered in it in a diligent manner, in accordance with the law, morality, public order and the provisions of these General Conditions, and will also have to abstain from using them in any way that could prevent, damage or deteriorate the normal functioning of the Shop by the Users, or that could injure or cause damage to the goods and rights of ShenSation, suppliers, Users or in general of any third party.
Products/Services and Prices
ShenSations reserves the right to decide, at any time, which Products/Services are offered to the Users through the website. In particular, ShenSations may, at any time, add new Products/Services to those offered or included, it being understood that unless otherwise provided, these new Products/Services shall be governed by the provisions of these General Conditions. Furthermore, ShenSations reserves the right to stop providing or facilitating access to and use of any of the different types of Products/Services offered on the web portal at any time and without prior notice.
The characteristics of the Products/Services and their prices appear on the website. The prices indicated are in Euros and include VAT
The images shown correspond, as a rule, to the Product/Service being displayed. We advise you not to book an appointment based on the photograph but always based on the text and description of the Product/Service. If you have any questions, please contact our customer service department.
Erratum on prices: the prices indicated are up to date and may vary from one day to another depending on the offers being promoted. In specific cases of erroneous prices or lack of information in the available offer, the company will contact the customer to inform him of the possible error, providing him with all the relevant information. The company reserves the right to cancel a reservation in those cases where it is proven that there has been an error in the final price of a certain Product/Service.
If you have a Gift Card it is essential to present it at the centre or send it by whatsapp or email, as a way of paying for the treatment. It can be presented in graphic or digital format. If it is expired, it will not be possible to receive the service. Gift cards cannot be returned.
The purchase / booking process is easy and simple and consists of a total of 5 steps:
1. Select a service
2. Select a day and time from the calendar that appears on the screen, as well as the therapist you prefer
3. Enter your personal data to make the reservation effective. If you wish, you can leave a note.
4. Select the type of payment
5. Booking confirmation
At the time of booking you can choose whether to pay online or to the establishment.
If you want to pay online, you will have these payment options: credit card payment and bank transfer (we recommend sending proof of payment to speed up the booking process).
Changes or cancellation of reservations
If you wish to change or cancel your reservation, call us quickly at 606544244 or write to firstname.lastname@example.org and we will be happy to assist you. The minimum time required is 24 hours in advance. Otherwise, you will be charged 100% of the total value of the booked services. In the case of the Gift Card or voucher, it would lose its value.
Taking into account that the main means of communication between ShenSations and the User are the e-mail address and the contact telephone number, we inform you that we will use these means for all communications with the Users, including commercial information or informative notes related to the reservations to our centre.